Natural Gas Marketers Give You the Power to Choose and Save!
When it comes to natural gas in Ohio, deregulation has increased consumer choices. Take advantage of this opportunity and choose to receive gas from a natural gas marketer. When selecting a marketer, make sure you have a clear idea of what to expect from your natural gas marketer. This can range from a marketer that can provide good customer service to a marketer that can give you the lowest price. Once you have compiled a list of expectations, order them according to importance and select the marketer that you think can best meet your expectations. OhioNaturalGas.com suggests you should consider:
Marketer's Price
Begin by understanding all the costs associated with bringing gas to your home. Compare these costs to your current marketer and/or any other marketer you are considering. Also, carefully consider all the pricing plans the marketer offers. Be sure that you understand the marketer's pricing plans before you choose a particular plan. Some pricing plans may have additional fees associated with them. Question whether the rate for the pricing plan fixed or variable. Many of the marketers offered through OhioNaturalGas.com offer both types of plans, so you can choose the one that works best for you. A fixed rate will remain the same for a specific period of time, normally 12 months, and requires that customers remain on the plan for that length of time or be assessed a penalty for early termination. A variable rate can change monthly. Before you choose that type of plan, explore why and when the rates may change to be sure you want pricing that fluctuates from month to month. Finally, check to see if you qualify for any discounts offered by the marketer.
Marketer's Service Record
One of the most important aspects of choosing a natural gas marketer is the customer service reputation of the company. Decide what level of customer service you will expect from a marketer and choose the marketer that comes closest to meeting your expectations. Find out details about the marketer's call center performance, the attitude and knowledge of the marketer's customer service representatives, call center hours of operation and the marketer's reputation.
Marketer's Terms and Conditions
Terms and conditions are another important step in selecting a marketer. Carefully read information on the marketer's deposit requirements, disconnection and reconnection policy, payment and billing options, and credit and collection procedures. You may be tempted to not read the fine print, but knowing all the pertinent information beforehand is essential to making the right decision. Review all materials provided to you by the marketer. If there is anything you do not understand, call the marketer and ask for clarification. In addition, inquire about billing and payment options. Some additional questions to ask: What is the marketer's procedure for assessing a deposit? What are their disconnect and reconnect fees? Is there a cancellation fee? What are the marketer's switching procedures and fees?
